Subscriptions and accounts
Questions about your subscription, sign-in and account status.
Support and enquiries
Contact Nobody Market Terminal
Reach NMT support for subscriptions, account questions, product feedback, data-quality reports, privacy requests or responsible security disclosures.
01 / SupportSend enough context for a useful response
Open a ticket with the affected page or module, the approximate time of the issue, your browser and a concise description of what happened. Never include a password, private key or recovery phrase.
Your request is linked to the account you are signed in to. For a data issue, include the instrument, indicator or publication concerned.
Product and data
Feature questions, source issues and reproducible data-quality reports.
Privacy
Send our team your personal-data requests through your support workspace.
Security
Report a reproducible security concern without accessing other users' data.
02 / ScopeWhat support cannot provide
NMT support can explain product behavior and investigate account or data issues. It cannot provide personalized investment advice, trade recommendations, guaranteed market forecasts or recovery of a wallet seed phrase.
03 / Before contactingCheck the public product and legal information
The trading-terminal pages describe current research capabilities. The legal pages explain privacy, cookies, service terms and financial risk. These resources remain accessible without an account on desktop and mobile.